1. Introduction
This Privacy Policy explains how **Public Auction (“we”, “our”, “us”) collects, uses, and protects your personal information when you use our website, mobile application, or participate in auctions (including Instagram Live).
By using our services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
a. Personal Information
- Full name
- Email address
- Phone number
- Emirates ID / Identification details
- Address
b. Transaction Information
- Bidding history
- Purchase details
- Payment and deposit information
c. Technical Information
- IP address
- Device type
- Browser information
- Usage data
3. How We Use Your Information
We use your information to:
- Register and manage your account
- Facilitate auctions and transactions
- Verify your identity
- Process payments and deposits
- Communicate with you (notifications, updates)
- Improve our services and user experience
- Comply with legal obligations
4. Sharing of Information
We may share your information with:
- Sellers and buyers involved in transactions
- Payment service providers
- Government authorities (if required by law)
- Service providers supporting our operations
We do not sell your personal data to third parties.
5. Data Security
We implement appropriate security measures to protect your personal data from unauthorized access, loss, or misuse. However, no system is 100% secure.
6. Data Retention
We retain your information as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes
7. Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion (subject to legal requirements)
- Withdraw consent where applicable
8. Cookies
We may use cookies and similar technologies to improve user experience and analyze website traffic.
9. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for their privacy practices.
10. Updates to this Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page.
11. Contact Us
If you have any questions, please contact us at:
- Email: support@starpublicauction.com
- Phone: +971507020105